How can I pay in cash?
We accept cash payments for both online and collection orders;
Online orders: Select the “Pay cash upon delivery” option at the checkout and once we have contacted you and arranged a delivery time. Please note that this option is limited to addresses in the Netherlands only.
My order arrived damaged what should I do?
Please report any issues within 24 hours of receiving your order along with a photograph of the damaged products and send it via email info@frutyco.com, Instagram (@frutycobv), or Facebook (Frutycobv).
When will my order be delivered?
Please allow 1-7 days for your order to arrive on orders made between Monday-Thursday.
How do I arrange a periodic order?
Contact us via email info@frutyco.com, Instagram (@frutycobv), or Facebook (Frutycobv) and we will arrange a suitable time to meet. Please include your name, telephone number, and your desired time when contacting us for a periodic order.
Where do your products come from?
We source our products from all over the world, from South America to Asia and Africa. Our goal is to provide a diverse selection that reflects the unique flavors and cultures of different continents.
How do you ensure the quality of your products?
At Frutyco, we place a strong emphasis on quality. We work closely with local producers and suppliers who uphold the same high standards as we do. Additionally, we conduct rigorous inspections to ensure that only the finest products reach our customers.
Are your products sustainable and ethically sourced?
Yes, sustainability and ethical practices are central to our business. We strive to offer products that are produced responsibly, with respect for people, animals, and the environment. We partner with suppliers committed to eco-friendly methods and social responsibility.
What types of products do you offer?
Our range includes a wide variety of products, including exotic fruits, spices, beverages, delicacies, and artisanal goods. Whether you’re looking for ingredients for a special recipe or unique gifts, you’ll find something special at Frutyco.
How can I place an order?
Placing an order with Frutyco is simple. You can visit our online store and select your desired products. Then, follow the instructions to complete your order. If you need assistance, our customer service team is here to help.
What are the shipping options and delivery times?
We offer various shipping options depending on your location and desired delivery speed. Delivery times may vary, but we do our best to ensure prompt and reliable service.